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«RESOURCES FOR OUR VISUALLY IMPAIRED PATIENTS Indianapolis Eye Care Center (317) 321-1470 Indiana University School of Optometry TABLE OF CONTENTS: ...»

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RESOURCES FOR OUR VISUALLY

IMPAIRED PATIENTS

Indianapolis Eye Care Center

(317) 321-1470

Indiana University

School of Optometry

TABLE OF CONTENTS:

Accessible Services……………………………………………….3

Advocacy/Consumer Groups…………………………………….5

Education…………………………………………………………..6

Employment……………………………………………………….7 Help for Indiana Residents………………………………………9 Recreation/Leisure………………………………………………11 Religion…………………………………………………………...14 Support Groups………………………………………………….15 Transportation……………………………………………………16 Rehabilitation Services…………………………………………19 Organizations/Foundations…………………………………….21 Miscellaneous……………………………………………………23 Vendors…………………………………………………………..25 Sources for CCTV’s……………………………………………..25

Accessible Services:

Below are just a few of the companies who offer accessible services. It is strongly recommended that you contact companies, organizations, medical facilities, etc. to learn about any special accommodations provided to individuals who are visually impaired.

AT&T Long Distance Customer Service (800) 222-0300 Website: http://www.att.com The AT&T Long Distance Calling Card is available in Braille. Additionally, bills can be provided in large print.

Bank One (877) 226-5663 (Request Alternative Formats) (877) 241-8665 (Talking ATMs Info.) E-mail: access@mail.ndc.bankone.com Website: http://www.bankone.com At no extra charge, Relationship Bankers are equipped to read and explain appropriate materials to customers who need assistance opening products/services or to conduct financial transactions. Stop by or call your local banking center for an appointment. Bank One documents, including monthly statements and credit card statements, may be provided in alternative formats at no additional charge to our customers. Formats include large print, Braille, audiocassette or computer disk. Stop by your local banking center or call a telephone banker at the above number.

Raised line checks are now available at the same price as standard basic checks. In addition, Bank One's bill pay service is free to the blind. Bank One continues to install Talking ATMs throughout the country where customers can use standard headphones to access financial services.

Compatible headphones can also be obtained from Bank One branches that have talking ATMs or by calling the above number. Visit the above Website to use the convenient ATM/Branch locator to search by city and/or state for a talking ATM near you.

Citizens Gas (317) 924-3311 (800) GAS-4217 E-mail: write@cgcu.com Website: http://www.citizensgas.com Supplies bills in alternative format upon request.

Indianapolis Power & Light (IPL) (317) 261-8222 (888) 261-8222 E-mail: customerservices.ipalco@aes.com Website: http://www.ipalco.com Individuals who are visually impaired may request their bills in Braille or large-print.

SBC Indiana (800) 742-8771 (Residential Customers) (800) 660-3000 (Small Business Customers) Website: http://www.sbc.com Qualified customers can be exempt from Local Directory Assistance Charges when dialing 1+ 411, and Local Directory Assistance Call Completion when dialing 1 + 411. If you are making a Local Directory Assistance call from another location you may use your Calling Card and ask the operator to bill your call to your exempt telephone number. By dialing 1 + 411, you can also reach National Directory Assistance and receive phone listings anywhere in the country -- at just $0.95 per call, 2 listings per call. Exemptions do not apply to requests for National Directory Assistance. For customers who have difficulty reading a standard bill, bills have been designed to meet the needs of customers with visual impairments. Your standard telephone bill is available in large print or Braille. Both bills contain all of the same information as your standard bill.

Lifeline Telephone Assistance is available to help qualified customers with their monthly phone bill. Lifeline service provides a discount on your monthly bill. You may be qualified if you receive some form of government assistance. Use the above contact information to apply for these services.

Sears Response Center (800) 733-0815 Sears credit card statements are available in Braille or in large print.

Sprint (888) 788-5001 Website: http://www.sprintpcs.com Sprint will provide billing statements in Braille or large print. However, billing statements in Braille or large print will be received approximately two weeks after the initial bill. Wireless handset manufacturers are required to offer handset user guides in alternate formats. Please contact the manufacturer.

Many PCS Phones have voice activated dialing software that allows a user to enter a list of names and numbers that can be dialed by speaking into the microphone.





Verizon Wireless (800) 974-6006 Website: http://www.verizon.com/disabilities To assist customers with visual impairments, Verizon Wireless provides their bills as well as their product and services brochures, where readily available, in alternate media formats. These formats include Braille, large print format, 3.5 diskette and audio recordings.

Advocacy/Consumer Groups:

American Council for the Blind of Indiana (ACBI) Gerry Koors 5885 N. Central Indpls., IN 46220 (317) 251-2562 E-mail: gerrykoors@aol.com Website: http://acb.org/indiana The ACB strives to improve the well-being of all blind and visually impaired people by: serving as a representative national organization of blind people;

elevating the social, economic and cultural levels of blind people; improving educational and rehabilitation facilities and opportunities; cooperating with the public and private institutions and organizations concerned with blind services; encouraging and assisting all blind persons to develop their abilities and conducting a public education program to promote greater understanding of blindness and the capabilities of blind people. ACB is always striving to increase the independence security, equality of opportunity, and quality of life for all blind and visually impaired people. The Indianapolis chapter meets the first Friday of every month at the Bank One Tower downtown. Use the above contact information to find a chapter near you.

National Federation of the Blind (NFB) of Indiana P.O. Box 11007 Indianapolis, IN 46201 (317) 205-9226 (800) 326-9190 Website: http://www.nfb.org The purpose of the NFB is two-fold—to help blind persons achieve selfconfidence and self-respect and to act as a vehicle for collective selfexpression by the blind. By providing public education about blindness, information and referral services, scholarships, literature and publications about blindness, aids and appliances and other adaptive equipment for the blind, advocacy services and protection of civil rights, development and evaluation of technology, and support for blind persons and their families, members of the NFB strive to educate the public that the blind are normal individuals who can compete on terms of equality.

Indiana Protection & Advocacy Services (IPAS) 4701 N. Keystone Ave. Ste. 222 Indpls., IN 46205 (317) 722-5555 (800) 622-4845 E-mail: kpedevilla@ipas.state.in.us Website: http://www.in.gov/ipas Protects and promotes the rights of individuals with disabilities, through empowerment and advocacy. Client Assistance Program (CAP) is one of eight Federally Mandated and Funded Programs for Indiana. Contact CAP if you are having difficulty seeking or receiving services from VR or other programs and projects under the Rehabilitation Act (commonly known as the Rehab Act), such as independent living. CAP is administered by IPAS and is completely independent of VR and other programs. CAP can help you to find a solution to a variety of problems. CAP will listen to any problems or questions or complaint and after getting the facts, help you work with your VR counselor to try to solve the problem.

Education:

Hadley School for the Blind 700 Elm St.

Winnetka, IL 60093-2554 (800) 323-4238 E-mail: Info@Hadley-School.org Website: http://hadley-school.org Hadley offers more than 90 distance education courses completely free of charge. From “Braille Reading for Family Members” to “Birdsong Tutor,” you can select from a wide variety of courses. Study in the comfort of your own home at a time convenient for you. Course materials arrive in the mail (a few are downloadable), and instructors are just a toll-free call away. Hadley has a course for you if you are: a visually impaired adult (14+ years of age), a relative of a visually impaired child, a family member of a visually impaired adult, or a professional in the blindness field.

Indiana School for the Blind (ISB) 7725 North College Avenue Indianapolis, Indiana 46240 (317) 253-1481 Email: tmesser@isb.state.in.us Website: http://isb.butler.edu/ ISB provides preschool through high school education for young people of Indiana who are blind or visually impaired.

Recordings for the Blind & Dyslexic (RFB&D) 20 Rozell Road Princeton, NJ 08540 (800) 221-4792 E-mail: custserv@rfbd.org Website: http://www.rfbd.org Provides recorded and electronic formatted material. The RFB&D collection includes publications containing technical and reference information. Many students obtain textbooks from RFB&D. Anyone with a documented disability including a visual impairment, learning disability or other physical disability which makes reading standard print difficult or impossible is eligible to use RFB&D's services. Effective April 1, 2004, a $65 registration fee, and a $35 annual fee will be charged to individual members. Please inquire with RFB&D for information about institutional memberships.

Employment:

AFB CareerConnect™ (888) 824-2184 E-mail: careerconnect@afb.net Website: http://www.afb.org/CareerConnect The American Foundation for the Blind offers AFB CareerConnect™—a resource to learn about the range and diversity of jobs performed by adults who are blind or visually impaired. CareerConnect introduces techniques for self-analysis, to determine what you can offer an employer, and then helps to explore what careers are available in today's labor market. Members of this service can search for career information, and find successfully employed blind or visually impaired workers who are willing to discuss their jobs. CareerConnect provides helpful tips for finding a job, getting hired, and keeping a job. Advice is offered on organizing a workspace, finding job leads, interviewing successfully, and deciding when to disclose your disability. Also gain important insight into employer expectations and how they change over time. This service includes a number of tools for career exploration in job seeking. These tools assist in generating a personal data sheet (for use when someone helps fill out print applications), or to develop a resume. Learn about the materials and tools available to assist in career exploration and in a job search. Link to information on Internet sites, find listings of organizations that provide career counseling and job placement for people with visual impairments, and find a list of books for job seekers.

Anyone may read the articles or search the databases for careers or mentors, but to contact a mentor or to use the MyCareerConnect features, you must be a registered user. Registration is free and confidential.

Bosma Industries for the Blind, Inc.

59 S. State Ave.

Indpls., IN 46201-3876 (317) 684-0600 E-mail: info@bosma.org Website: http://www.bosma.org The mission of Bosma Industries is to enhance opportunities for individuals, who are blind or visually impaired, to achieve their potential in vocational, economic, social, and personal independence. This goal is achieved through three programs: Vocational Evaluation, Transitional Employment, and Placement Services. In addition to these programs, other community services -- such as information and referral services with various consumer groups, public education, networking within the community of social service agencies, and outreach to individuals with visual impairment are provided.

Crossroads Rehabilitation Center 4740 Kingsway Dr.

Indpls., IN 46205 (317) 466-1000 Website: http://www.crossroads.easterseals.com Easter Seals Crossroads provides a variety of programs and services for individuals with disabilities or special needs. Services may be offered in an individual's home, in the community or at the Crossroads facility. Adults with disabilities looking for meaningful employment support can find vocational assessment, computer training, job placement and supported employment services through Crossroads. Staff helps individuals identify their employment goals and assist in developing a plan to meet these personal goals. A nationwide leader in delivering comprehensive assistive technology solutions, the state-of-the-art facility is an excellent resource for individuals with disabilities who need specialized accommodations for home, work or school in order to increase their independence. Crossroads low vision inhome occupational therapy program works with individuals with low vision diagnoses to increase their independence and safety by teaching them how to best use their residual vision. A registered occupational therapist provides training in the use of optical and non-optical aids; self care skills and home management skills in addition to performing home safety and lighting evaluations.

Goodwill Industries of Central Indiana, Inc.

1635 West Michigan Street Indpls., IN 46222 (317) 524-4313 E-mail: goodwill@goodwill-indy.org Website: http://www.goodwill-indy.org Goodwill assists individuals with barriers to employment in achieving fuller participation in society by expanding their opportunities and enhancing their employability. In addition to training for jobs, assistance is given to advance their education.

Help for Indiana Residents:



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