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«Second Quarter 2014 Index Community Support Pages 5 - 10  Food Bank  Furniture Recycling  Help with Reducing Energy Bills  Community Law ...»

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Free Local Services

Second Quarter 2014


Community Support Pages 5 - 10

 Food Bank

 Furniture Recycling

 Help with Reducing Energy Bills

 Community Law Service

 Rights and Equality Council

 Volunteering

Supporting Families Pages 11 - 15

 Family / Parenting Support

 Family Support Under the ESF Provision

 Family Learning Courses

Young People Services Pages 16 - 23  The Prince’s Trust Enterprise Programme  The Prince’s Trust  Support Services for Children aged 5 +  Catch 22  Apprenticeships and Training Services for Mature & Vulnerable People Pages 25 - 31  Practical Services  Telephone Befriending Service  Improving Quality of Life  Confidential Helpline  Independent Age  Northants 50+ Network  Doorstep Crime Index Support for those with a disability Page 32 - 36  Support Line  Specsavers Free Home Eye Test  Northamptonshire Centre for Independent Living  Northamptonshire Association for the Blind  Deaf Connect Drug and Alcohol Support Pages 37 - 40  Drug, Alcohol and Homelessness Service  Alcohol / Drug Treatment  Addiction Helpline  Support for Overcoming Drug, Alcohol and Gambling Bereavement Support & Funeral Cost Pages 41 - 43  PALS Bereavement Service (NHS)  Greif Support  Help with Funeral Costs Family, Health and Wellbeing Pages 44 - 63  Housing and Homless Charity  Northamptonshire Carer’s  Mental Health Support  Women’s Aid  Adults Worried about the Mental Health of a Child  Advice on Bullying and Harrassment in the Workplace  How to Help Your Child Cope with Bullying  The National Autistic Society  Autism Concern  Domestic Violence Advice for Mena, Women, LGBT  The Salvation Army  Alzheimer’s Society  Victim Support  Home Fire Safety Check  Anglian Water Assistance Fund  Child Brain Injury Trust Index Money and Debt Advice Pages 64 - 67  CAB  Debt Advice Charity  Debt Counselling  Savings Plans, Budget Accounts and Loans Learning and Mentoring Pages 68 - 76  Help with Self Employment Start Up  Volunteering Website  ESOL Services  Training  Job Clubs and Careers Advice Recruitment Agencies Pages 77 - 78  A to Z List of Recruitment Agencies Low cost PC’s and Universal Credit Pages 79 - 83  Information on low cost PC’s  Information on Universal Credit  Information on Universal Jobmatch National Helplines A

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Access to Kettering foodbank will be available to those in the Kettering area who are in food poverty, who can demonstrate appropriate need and who lack general access to food products.

Provision Details:

Our aim is to meet the basic 3 days food needs of people in crisis across Kettering and the surrounding areas. Once we have identified people in crisis we will work hard to improve their quality of life. We will work closely with local organisations and agencies to reach out and help feed : The hidden working poor.

• People on low incomes.

• People with social difficulties.

• People with mental health issues.

• The elderly.

We provide equal opportunities to all and we will not turn anyone in real need away. Anyone who needs food is in our remit.

Hours and Duration:

St Jude's Community Drop In Mon, Wed & Friday, 10am till 12am.

Praise Community Church, Thursdays 7.30pm till 9pm.

Referral Process:

Access will be via one of the authorised agency referrals as listed below.

Sure Start, Highfield Road, Kettering. Rothwell Sure Start Centre. School Lane, Rothwell. Montagu Street Sure Start, Montagu Street, Kettering.

Desborough SureStart. Irthlingborough Sure Start Centre. Scarborough Street, Irthlingborough. Thornton Northamptonshire Carers. Kettering Borough Council. Tenancy Support/Housing Options and many more listed on the website www.stjudeskettering.org.uk Community Support Page 5


Phoenix Furniture (Kettering) Ltd.

Alexandra Street (behind the Alexandra Arms) Kettering Northants NN16 0SX Telephone: (01536) 310477 Eligibility: Those who are on a low income or claiming benefits.

Provision Details:

We are a registered charity (company limited by guarantee) based in Kettering, Northamptonshire. We collect and redistribute unwanted furniture and household goods in Kettering and the surrounding area.

We have an ever changing stock of used furniture and household goods. These are sold at low, nominal, prices to needy families and individuals. Goods are generally delivered to the purchaser’s home free of charge.

By providing affordable homemaking, at not for profit prices, to people on benefits and low income, we enable families to make their house into a home.

Referral Process Please contact the office on 01536 310 477 and at dizzybirdsatphoenix@hotmail.co.uk.

Website: http://phoenixfurniture.org.uk/

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Kettering Borough Council Municipal Offices Bowling Green Road Kettering NN15 7QX Telephone: 01536 410333 Eligibility: Residents of Northamptonshire who are looking to reduce energy bills.

Local Provision:

The Northamptonshire Energy Saving Service (N.E.S.S.)  provides advice on managing your energy bills and improving the energy efficiency of your home. It also offers a full benefit check and independent

advice on claiming additional income. N.E.S.S. can provide:

 help to check your energy bill tariffs  energy efficiency advice  free energy saving devices  advice on financial entitlements including grants and regular income

Referral Process:

Please contact 01604 623708 Website: http://www.northantswarmhomes.com/

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Location 49 – 53 Hazelwood Road Northampton NN1 1LG 01604 621038 Eligibility Open to all.

Provision Details Community Law Service (Northampton and County) provides comprehensive advice and representation in welfare benefits, debt, housing and immigration.

Housing Advice - advice, casework and representation funded by Legal Services Commission and Northamptonshire County Council.

Debt Advice - advice, casework and representation funded by Money Advice Service, Northamptonshire County Council and Wellingborough Homes.

Welfare Benefit Advice - advice and casework funded by Northamptonshire County Council and Wellingborough Homes.

Energy Advice - energy efficiency and income maximisation advice funded by Northamptonshire County Council.

Immigration Advice - Family reunion, European worker rights, entry clearance applications.

Hours & Duration

Opening Hours:

Monday - Thursday: 10.00 - 4.00 Friday: 10.00 - 1.00 Referral Process Phone: Northampton 01604621038 Rushden 01933313020 Wellingborough 01933278248 Email: enquiries@communitylawservice.org.uk Website: http://www.communitylawservice.org.uk/ Community Support Page 8 Northamptonshire Rights and Equality Council Supporting victims of discrimination Location C/o Azuka, Places for People, 67 Elsden Road, Wellingborough Northamptonshire NN8 1QD Our Wellingborough Office is a satellite office in Azuka House on Elsden Road. It is next door the Pravasi Mandal, Asian Elders Day Centre.

Eligibility Open to all.

Provision Details The Northamptonshire Rights and Equality Council campaigns for social justice in Northamptonshire in the context of the wider agenda for equalities and human rights, undertaking this work regardless of race, colour, religion, disability, age, sexuality, transgender status or gender.

To do this we:

 Support and represent individual victims of discrimination  Support victims of hate incidents and monitor hate incidents  Raise awareness of the rights of individuals not to experience discrimination and to have their human rights upheld Hours & Duration Tailored to individual.

Referral Process Tel: 01933229819

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Eligibility: Open to anyone interested in volunteering

Provision Details:

Kettering Voluntary Network is a project of Groundwork Northamptonshire, supporting voluntary and community groups in Kettering.

Kettering Voluntary Network recruit potential volunteers for all sectors of the community and signposts them to local organisations or groups who need volunteers to help them with their work. Kettering Voluntary Network aims to support organisations in the voluntary, community and not for profit sector.

Kettering Voluntary Network provides a range of direct services to third sector organisations and works with them to support their activities through co-ordination, liaison, representation, advice and information.

Kettering Voluntary Network facilitates the Kettering Voluntary and Community Sector forum. Kettering Voluntary Network works in partnership with Corby Voluntary and Community Services to support the third sector in both boroughs including the outlying towns and villages.

Hours and Duration:

Depending on volunteering work carried out

Referral Process:

Contact us through the Do-it Website (below) or contact 01536 526422 www.do-it.org and www.kvn.org.uk

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Location The Zone, William Knibb Centre Montagu Street Kettering NN16 8AE Eligibility Supports families where there is at least one child under the age of five.

Provision Details Everyone needs a bit of help sometimes. Home-Start Kettering Area believes that children need a happy and secure childhood and that parents play the key role in giving their children a good start in life and helping them achieve their full potential.

We also believe that the best people to help parents are other parents, who have themselves, experience of bringing up children and are able to provide the kind of support that only another parent who has 'been there' can.

Our service is provided by 25-35 trained and supervised parent volunteers who give tailored support to families with at least one child under the age of 5 specific to their individual needs and in their own homes Referral Process Families accepting the offer of Home-Start support are usually referred by Health Visitors and Social Workers, other referrals come from various workers in the field of health care (e.g. midwives, paediatricians, child and family therapists), Sunflower Centre, Women’s Refuges, Children Centres, Portage, Northamptonshire Carers and from other voluntary organisations.

Increasingly families refer themselves. Anyone can make a referral to Home-Start, having first obtained the permission of the family.

Telephone Information Line: 0800 068 63 68 Wellingborough Office Tel: 01536 484318 Email:homestartkettering@btconnect.com Website :http://www.homestartkettering.co.uk

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Park Road Baptist Church Family Centre Rushden Northants NN10 0LH Telephone: 01933 419418 Eligibility: All Families countywide Provision Details: Family Support Staff work closely with parents to support individual needs and to develop parenting. Alongside individual support for families

and parenting courses the Family Support Staff and Volunteers also run 3 groups:

• PETAL (Positive Encouragement through Active Learning)

•Dads R Us

•Parenting Courses and the 1-2-3 Magic Programme PETAL (Positive Encouragement through Active Learning) is for parents. The group is designed to address child development issues, parenting and life skills and to offer parents peer support. Jointly planned with parents the mixed programme includes sessions delivered by FAIR and other agencies (Mon 9.30am-12.30pm term time).

Dads R Us is on Saturday mornings, every 4 weeks, where Dads, Granddads, Stepdads and other male carers can access a range of activities and engage in quality time with their children.

The 1-2-3 Magic programme is a behavioural management programme for parents and other carers including teachers of children up to the age of 12. The programme explores adult-child relationships and the purpose of children's behaviour including sibling rivalry, conflicts and tantrums. The programme also explores how applying the rules of 1-2-3 Magic can make a positive difference to the parent-child relationship.

Referral Process: Contact Number above Website: http://www.fairproject.org.uk/ Email: enquiries@fairproject.org.uk

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Kettering Eligibility Someone in the family must be in receipt of a qualifying benefit - JSA, ESA, IB, IS, SDA or Carers Allowance.

Provision Details Working Links are able to offer a completely free service to individuals based on circumstances and needs as well as those of a family. This service can provide support which is specifically tailored to make positive changes giving dedicated,

long-term support and practical help with challenges like:

 Money – financial planning, debt advice, help with budgeting and dealing with creditors  Health - physical or mental health issues, wellbeing, drug and alcohol dependency;

 Housing – help support you with housing problems, whether you have a home or need a home.

 Family – parenting skills, caring responsibilities, confidence and communication skills, relationship problems  Advocacy – help to access appropriate advice and guidance and representation when interacting with other agencies.

Hours & Duration Tailored Individual Referral Process All referrals including self referrals can be made by contacting Working Links, District Office on 0115 941 5303, provided eligibility above is met or through your local jobcentre / local authority.


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 enables mothers, fathers, carers and children to learn together – from and with each other  involves explicit learning outcomes for adults and children  helps mothers, fathers and carers to support their children’s learning  builds confidence, skills and interest to go on learning in adults and children

Our Family Learning courses aim to:

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