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«OFFICEJET 7500A User Guide E910 HP Officejet 7500A (E910) eAll-in-One User Guide Copyright information © 2010 Copyright Hewlett-Packard Development ...»

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User Guide


HP Officejet 7500A (E910) eAll-in-One

User Guide

Copyright information

© 2010 Copyright Hewlett-Packard

Development Company, L.P.

Hewlett-Packard Company


The information contained in this

document is subject to change without


All rights reserved. Reproduction,

adaptation, or translation of this

material is prohibited without prior

written permission of Hewlett-Packard,

except as allowed under copyright laws.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Acknowledgements Microsoft® Windows®, Windows® XP, Windows Vista®, and Windows® 7 are U.S. registered trademarks of Microsoft Corporation.

ENERGY STAR® and the ENERGY STAR® mark are registered U.S.


Safety information Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.

1. Read and understand all instructions in the documentation that comes with the printer.

2. Observe all warnings and instructions marked on the product.

3. Unplug this product from wall outlets before cleaning.

4. Do not install or use this product near water, or when you are wet.

5. Install the product securely on a stable surface.

6. Install the product in a protected location where no one can step on or trip over the line cord, and the line cord cannot be damaged.

7. If the product does not operate normally, see Solve a problem.

8. There are no user-serviceable parts inside. Refer servicing to qualified service personnel.

Contents 1 Get started Accessibility


Understand the printer parts

Front view

Printing supplies area

Back view

Use the printer control panel

Overview of buttons and lights

Control-panel display icons

Change printer settings

Select the mode

Change printer settings

Finding the printer model number

HP Digital Solutions

Select print media

Recommended papers for printing and copying

Recommended papers for photo printing

Tips for selecting and using media

Load an original on the scanner glass

Load an original in the automatic document feeder (ADF)

Load media

Load standard-size media

Load Envelopes

Load cards and photo paper

Load transparencies

Load custom-size media

Insert a memory card

Maintain the printer

Clean the scanner glass

Clean the exterior

Clean the automatic document feeder (ADF)

Turn off the printer

2 Print Print documents

Print documents (Windows)

Print documents (Mac OS X)

Print brochures

Print brochures (Windows)

Print brochures (Mac OS X)

Print on envelopes

Print on envelopes (Windows)

Print on envelopes (Mac OS X)

Print photos

Print photos on photo paper (Windows)

Print photos on photo paper (Mac OS X)

Print photos from a memory device

Print DPOF photos

Print on special and custom-size paper

Print on special or custom-size paper (Mac OS X)

Set up custom sizes (Mac OS X)

Print borderless documents

Print borderless documents (Windows)

Print borderless documents (Mac OS X)

3 Scan Scan an original

Scan to a computer

Scan to a memory card

Scan a larger original (A3 or 11x17 inch)

Scan using Webscan

Scanning documents as editable text

4 Copy Copy documents

5 Fax Send a fax

Send a standard fax

Send a standard fax from the computer

Send a fax manually from a phone

Send a fax using monitor dialing

Send a fax from memory

Schedule a fax to send later

Send a fax to multiple recipients

Send a fax in Error Correction Mode

Receive a fax

Receive a fax manually

Set up backup fax

Reprint received faxes from memory

Poll to receive a fax

Forward faxes to another number

Set the paper size for received faxes

Set automatic reduction for incoming faxes

Block unwanted fax numbers

Add numbers to the junk fax list

Remove numbers from the junk fax list

Print a Junk Fax Report

Receive faxes to your computer (Fax to PC and Fax to Mac)

Fax to PC and Fax to Mac requirements

Activate Fax to PC and Fax to Mac

Modify Fax to PC or Fax to Mac settings


Set up speed-dial entries

Set up and change speed-dial entries

Set up and change group speed-dial entries

Delete speed-dial entries

Print a list of speed-dial entries

Change fax settings

Configure the fax header

Set the answer mode (Auto answer)

Set the number of rings before answering

Change the answer ring pattern for distinctive ring

Set the dial type

Set the redial options

Set the fax speed

Set the fax sound volume

Fax and digital phone services

Fax over Internet Protocol

Use reports

Print fax confirmation reports

Print fax error reports

Print and view the fax log

Clear the fax log

Print the details of the last fax transaction

Print a Caller ID Report

View the Call History

6 Web HP Apps

7 Work with ink cartridges Information on ink cartridges and the printhead

Check the estimated ink levels

Replace the ink cartridges

Store printing supplies

Usage information collection

8 Solve a problem HP support

Obtain electronic support

HP support by phone

Before you call

Phone support period

Telephone support numbers

After the phone support period

General troubleshooting tips and resources

Solve printing problems

The printer shuts down unexpectedly

Alignment fails

Printer takes a long time to print

Something on the page is missing or incorrect

Print troubleshooting

Envelopes print incorrectly

Borderless printing

The printer is not responding or nothing happens when I try to print

The printer prints meaningless characters

Page order

The margins are not printing as expected

Text or graphics are cut off at the edge of the page

A blank page came out while printing

Paper is not picked up from the input tray

Print quality troubleshooting

Wrong, inaccurate, or bleeding colors

Ink is not filling the text or graphics completely

The printout has a horizontal band of distortion near the bottom of a borderless print

Printouts have horizontal streaks or lines

Printouts are faded or have dull colors

Printouts seem blurry or fuzzy

Vertical streaks

Printouts are slanted or skewed

Ink streaks on the back of the paper

Poor black text

The printer prints slowly

Printhead maintenance

Clean the printhead

Align the printhead

Print and evaluate a print quality report

Advanced printhead maintenance

Advanced ink cartridge maintenance

Solve paper-feed problems

Solve copy problems

No copy came out

Copies are blank

Documents are missing or faded

Size is reduced

Copy quality is poor

Copy defects are apparent

The printer prints half a page, then ejects the paper

Paper mismatch

Copy A3/11x17 animation did not display

Solve scan problems

Scanner did nothing

Scan takes too long

Part of the document did not scan or text is missing

Text cannot be edited

Error messages appear

Scanned image quality is poor

Scan defects are apparent

Scan A3/11x17 animation did not display


Solve fax problems

The fax test failed

Solve problems using HP Web sites and services

Solve problems using HP Web services

Solve problems using HP Web sites

Solve photo (memory card) problems

The printer cannot read the memory card

The printer cannot read photos on the memory card

Solve wired (Ethernet) network problems

General network troubleshooting

Network port created does not match printer IP address (Windows)

Solve wireless problems

Basic wireless troubleshooting

Advanced wireless troubleshooting

Step 1: Make sure your computer is connected to your network

Step 2: Make sure that the printer is connected to your network

Step 3: Check to see if the firewall software is blocking communication

Step 4: Make sure the printer is online and ready

Step 5: Make sure the wireless version of the printer is set as the default printer driver (Windows only)

Step 6: Make sure the HP Network Devices Support service is running (Windows only)

Step 7: Add hardware addresses to a wireless access point (WAP)

Configure your firewall to work with printers

Solve printer management problems

EWS cannot be opened

Troubleshoot installation issues

Hardware installation suggestions

Hardware tips

Make sure the ink cartridges are correctly installed

HP software installation suggestions

Solve network problems

Understand the Printer Status Report

Understand the network configuration page

Clear jams

Clear paper jams

Avoid paper jams

A Technical information Warranty information

Hewlett-Packard limited warranty statement

Ink cartridge warranty information

Printer specifications

Physical specifications

Printer features and capacities

Processor and memory specifications

System requirements

Network protocol specifications

Embedded Web server specifications

Media specifications

Understand specifications for supported media

Set minimum margins

Guidelines for two-sided (duplex) printing

Print resolution

Copy specifications

Fax specifications

Scan specifications

HP Web site specifications

Operating environment

Electrical requirements

Acoustic emission specification

Memory card specifications

Regulatory information

FCC statement

Notice to users in Korea

VCCI (Class B) compliance statement for users in Japan

Notice to users in Japan about the power cord

Noise emission statement for Germany

LED indicator statement

Gloss of housing of peripheral devices for Germany

Notice to users of the U.S. telephone network: FCC requirements

Notice to users of the Canadian telephone network

Notice to users in the European Economic Area

Notice to users of the German telephone network

Australia wired fax statement

Regulatory information for wireless products

Exposure to radio frequency radiation

Notice to users in Brazil

Notice to users in Canada

Notice to users in Taiwan

European Union regulatory notice

Regulatory model number

Declaration of conformity


Environmental product stewardship program

Paper use


Material safety data sheets

Recycling program

HP inkjet supplies recycling program

Disposal of waste equipment by users in private households in the European Union

Power consumption

Chemical Substances

RoHS notices (China only)

Third-party licenses

HP Officejet 7500A (E910) e-All-in-One

B HP supplies and accessories Order printing supplies online


Ink cartridges

HP media

C Additional fax setup Set up faxing (parallel phone systems)

Choose the correct fax setup for your home or office

Case A: Separate fax line (no voice calls received)

Case B: Set up the printer with DSL

Case C: Set up the printer with a PBX phone system or an ISDN line

Case D: Fax with a distinctive ring service on the same line

Case E: Shared voice/fax line

Case F: Shared voice/fax line with voice mail

Case G: Fax line shared with computer modem (no voice calls received)

Set up the printer with a computer dial-up modem

Set up the printer with a computer DSL/ADSL modem

Case H: Shared voice/fax line with computer modem

Shared voice/fax with computer dial-up modem

Shared voice/fax with computer DSL/ADSL modem

Case I: Shared voice/fax line with answering machine

Case J: Shared voice/fax line with computer modem and answering machine................217 Shared voice/fax line with computer dial-up modem and answering machine...........217 Shared voice/fax line with computer DSL/ADSL modem and answering machine

Case K: Shared voice/fax line with computer dial-up modem and voice mail..................221 Serial-type fax setup

Test fax setup

D Network setup Change basic network settings

View and print network settings

Turn the wireless radio on and off

Change advanced network settings

Set link speed

View IP settings

Change IP settings

Reset network settings

Set up the printer for wireless communication

To set up a wireless communication using the Wireless Setup Wizard

Understand 802.11 wireless network settings

Test the wireless connection

Change the connection method

Guidelines for ensuring wireless network security

To add hardware addresses to a WAP

Other guidelines

Guidelines for reducing interference on a wireless network

Uninstall and reinstall the HP software

E Printer management tools HP printer software (Windows)

HP Utility (Mac OS X)

Embedded Web server

About cookies

To open the embedded Web server


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