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«-1 Aspire E 15 Series User’s Manual 2© 2014. All Rights Reserved. Aspire E 15 Series Covers: E5-571 / E5-531 / E5-551 / E5-521 / E5-511 This ...»

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Aspire E 15 Series

User’s Manual

2© 2014. All Rights Reserved.

Aspire E 15 Series

Covers: E5-571 / E5-531 / E5-551 / E5-521 / E5-511

This revision: May 2014

Sign up for an Acer ID and enable Acer Remote Files

Open the Acer Portal from the Start screen to sign up for an

Acer ID or sign in if you already have an Acer ID.

There are three great reasons for you to get an Acer ID:

• Remotely access your PC from your other devices with our free Acer Remote Files app

• Get the latest offers and product information

• Register your device for warranty service

For more information, please visit the AcerCloud website:

www.acer.com/acercloud Important This manual contains proprietary information that is protected by copyright laws. The information contained in this manual is subject to change without notice. Images provided herein are for reference only and may contain information or features that do not apply to your computer. Acer Group shall not be liable for technical or editorial errors or omissions contained in this manual.

Model number: _________________________________

Serial number: _________________________________

Date of purchase: ______________________________

Place of purchase: ______________________________

Table of contents - 3


First things first 6 Securing your computer 42 Your guides

Basic care and tips for using your Using passwords


Turning your computer off

Taking care of your computer

Saving power

Taking care of your AC adapter.................. 7 Taking care of your battery pack................. 8 Battery pack 46 Cleaning and servicing

Battery characteristics

Your Acer notebook tour 9 Charging the battery

Screen view

In this section you will find:

• Useful information on caring for your computer and your health

• Where to find the power button, ports and connectors

• Tips and tricks for using the touchpad and keyboard

• How to create recovery backups

• Guidelines for connecting to a network and using Bluetooth

• Information on using Acer’s bundled software 6 - First things first

–  –  –

You can also put the computer in sleep mode by pressing the sleep hotkey Fn + F4.

Note If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.

Taking care of your computer Your computer will serve you well if you take care of it.

• Do not expose the computer to direct sunlight. Do not place it near sources of heat, such as a radiator.

• Do not expose the computer to temperatures below 0º C (32º F) or above 50º C (122º F).

• Do not subject the computer to magnetic fields.

• Do not expose the computer to rain or moisture.

• Do not spill water or any liquid on the computer.

• Do not subject the computer to heavy shock or vibration.

• Do not expose the computer to dust or dirt.

• Never place objects on top of the computer.

• Do not slam the computer display when you close it.

• Never place the computer on uneven surfaces.

Taking care of your AC adapter

Here are some ways to take care of your AC adapter:

• Do not connect the adapter to any other device.

• Do not step on the power cord or place heavy objects on top of it.

Carefully route the power cord and any cables away from foot traffic.

• When unplugging the power cord, do not pull on the cord itself but pull on the plug.

• The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension 8 - First things first

–  –  –

After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer.

10 - Your Acer notebook tour Screen view

–  –  –

• For optimal performance, use USB 3.0-certified devices.

• Defined by the USB 3.0 specification (SuperSpeed USB).

14 - Your Acer notebook tour Right view

–  –  –

TOUCHPAD Touchpad basics The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement.

Note The touchpad is sensitive to finger movement; the lighter the touch, the better the response. Please keep the touchpad and your fingers dry and clean.

The cursor is controlled by some basic gestures:

• Single-finger slide: Slide a finger across the touchpad to move the cursor.

• Single-finger press or tap: Press the touchpad down, or lightly tap the touchpad with your finger, to perform a 'click', which will select or start an item. Quickly repeat the tap to perform a double tap or 'double click'.

• Single-finger press in the bottom-right corner: Press the bottom right corner of the touchpad to perform a 'right click'. In the Start screen, this will toggle the app commands, in most apps this will open a context menu related to the selected item.

• Drag: Press and hold the bottom left corner of the touchpad, or tap twice anywhere on the touchtap, then slide a second finger across the touchpad to select all items in an area.

Touchpad gestures Windows 8.1 and many applications support touchpad gestures that use one or more fingers.

Note Support for touchpad gestures depends on the active application.

20 - Touchpad

–  –  –

RECOVERY If you are having trouble with your computer, and the frequently asked questions (see Frequently asked questions on page 62) do not help, you can 'recover' your computer - i.e. return it to an earlier state.

This section describes the recovery tools available on your computer.

Acer provides Acer Recovery Management, which allows you to create a recovery backup, a drivers and applications backup, and to start recovery options, either using Windows tools, or the recovery backup.

Note Acer Recovery Management is only available with a pre-installed Windows operating system.

Important We recommend that you create a Recovery Backup and Drivers and Applications Backup and as soon as possible.

In certain situations a full recovery will require a USB recovery backup.

Creating a recovery backup To reinstall from a USB storage drive, you must first create a recovery backup. The recovery backup includes the entire original contents of your computer’s hard drive, including Windows and all factory-loaded software and drivers. Using this backup will restore your computer to the same state as when you purchased it, while giving you an option to retain all settings and personal data.

Note Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger.

22 - Recovery

–  –  –

• Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger.

4. You will be shown the backup progress on the screen.

5. Follow the process until it completes.

6. After creating the recovery backup, you can choose to delete the recovery information on your computer. If you delete this information, you can only use the USB recovery backup to restore your computer, if you lose or erase the USB drive, you cannot restore your computer.

7. Unplug the USB drive and label it clearly.

Important Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.

Creating a drivers and applications backup To create a Drivers and Applications Backup, that contains the factory-loaded software and drivers needed by your computer, you 24 - Recovery

–  –  –

with a permanent marker.

If multiple discs are required, insert a new disc when prompted, then click OK. Continue until the process is complete.

• If you are using a USB drive, unplug the drive and label it clearly.

Important Write a unique, descriptive label on each backup, such as 'Drivers and Applications Backup'. Make sure you keep the backup in a safe place that you will remember.

Recovering your system

To recover your system:

1. Perform minor fixes.

If only one or two items of software or hardware have stopped working correctly, the problem may be solved by reinstalling the software or the device drivers.

To reinstall software and drivers that were pre-installed at the factory, see Reinstalling drivers and applications on page 26.

For instructions on reinstalling software and drivers that were not pre-installed, see that product’s documentation or support Web site.

2. Revert to a previous system condition.

If reinstalling software or drivers does not help, then the problem may be solved by returning your system to a previous state when everything was working correctly.

For instructions, see Returning to an earlier system snapshot on page 28.

3. Reset your operating system.

If nothing else has solved the problem and you want to reset your system, but keep your user information, see Returning your system to its factory condition on page 29.

4. Reset your system to its factory condition.

If nothing else has solved the problem and you want to reset your system to factory condition, see Returning your system to its factory condition on page 29.

26 - Recovery Reinstalling drivers and applications As a troubleshooting step, you may need to reinstall the applications and device drivers that came pre-installed on your computer from the factory. You can reinstall using either your hard drive or the backup you have created.

• Other applications - If you need to reinstall software that did not come pre-installed on your computer, you need to follow that software’s installation instructions.

• New device drivers - If you need to reinstall device drivers that did not come pre-installed on your computer, follow the instructions provided with the device.

If you are reinstalling using Windows and the recovery

information stored on your computer:

1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps.

–  –  –

3. You should see the Contents section of the Acer Resource Center.

Images for reference only.

4. Click the install icon for the item you want to install, then follow the onscreen instructions to complete the installation. Repeat this step for each item you want to reinstall.

If you are reinstalling from a Drivers and Applications Backup on

a DVD or USB drive:

1. Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port.

• If you inserted a DVD wait for Acer Resource Center to start.

• If Acer Resource Center does not start automatically, press the Windows key + E, then double-click on the optical drive icon.

• If you are using a USB drive, press the Windows key + E, then double-click on the drive that contains the backup. Double-click on ResourceCenter.

28 - Recovery

–  –  –

Returning to an earlier system snapshot Microsoft System Restore periodically takes a 'snapshot' of your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again.

Windows automatically creates an additional restore point each day, and also each time you install software or device drivers.

Note For more information about using Microsoft System Restore, from Start, type ’Help’ and then click Help and Support in the list of apps. Type ’Windows system restore’ in the Search Help box, then press Enter.

–  –  –

4. Click the latest restore point (at a time when your system worked correctly), click Next, then Finish.

5. A confirmation window appears; click Yes. Your system is restored using the restore point you specified. This process may take several minutes, and may restart your computer.

Returning your system to its factory condition If your computer experiences problems that are not recoverable by other methods, you may need to reinstall everything to return your system to its factory condition. You can recover from either your hard drive or the recovery backup you have created.

• If you can still run Windows and have not deleted the recovery partition, see Recovering from Windows below.

• If you cannot run Windows, your original hard drive has been completely re-formatted or you have installed a replacement hard drive, see Recovering from a recovery backup on page 32.

Recovering from Windows

Start Acer Recovery Management:

• From Start, type ’Recovery’ and then click Acer Recovery Management in the list of apps.

Two options are available, Restore Factory Settings (Reset my PC) or Customized Restore (Refresh my PC).

Restore Factory Settings deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now. See Restore Factory Settings with Acer Recovery Management on page 30.

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