WWW.DISSERTATION.XLIBX.INFO
FREE ELECTRONIC LIBRARY - Dissertations, online materials
 
<< HOME
CONTACTS



Pages:   || 2 | 3 | 4 | 5 |   ...   | 10 |

«1 Version – May 2014 DEPARTMENT OF VETERANS AFFAIRS Central Arkansas Veterans Healthcare System (CAVHS) 4300 West 7th Street 2200 Fort Roots Drive ...»

-- [ Page 1 ] --

1

Version – May 2014

DEPARTMENT OF VETERANS AFFAIRS

Central Arkansas Veterans Healthcare System (CAVHS)

4300 West 7th Street 2200 Fort Roots Drive

Little Rock, AR 72205 North Little Rock, AR 72114

(501) 257-1000 or www.LittleRock.va.gov

Patient Information Handbook

Table of Contents

Welcome from the Medical Center Director ………………………………..………… 6

Our Mission ……………………………………………………….…………………….. 7 CAVHS Facility Overview ……………………………………………………….…….. 7 Eligibility & Enrollment and Other Business Matters Overview …………………………………………………………………….…… 7 Enrollment ……………………………………………….……………………….. 8 Obtaining Your DD214 ……………………………………………….………….. 8 Financial Assessment (Means Testing)..…………………………………………. 9 Geographically-Based Means Testing ……………………………………………. 10 Enrollment Priority Groups ………………………………………………………. 10 VA Service-Connected Rating..………………………………………………….. 11 VA “Catastrophically” Disabled …………………………………………………. 12 Ineligible Enrollment Care ……………………………………………………….. 12 Military Sexual Trauma Survivors and Eligibility ……………………………….. 12 Charges & Co-Payments …………………………………………………………. 12 Private Health Insurance Information..…………………….…………………….. 13 Private Health Insurance Coverage ………………………………………………. 14 Non-VA Care Coordination (NVCC) …………………………………………..… 14 Emergency Care in Non-VA Facilities ………………………………………….... 15 Co-Managed Care: VA and Private Physicians …………………………………... 17 Patient Travel ……………………………………………………………………... 17 Release of Medical Information ………………………………………………….. 19 2 Version – May 2014 Participation in Your Care Getting the Most Out of VA Health Care ………………………………………… 20 My HealtheVET ………………………………………………………………….. 20 Library ……………………………………………………………………………. 21 Patient Education Resources ……………………………………………………... 21 Patient Education Resources Center (PERC) …………………………………….. 21 Health Promotion Disease Prevention (HPDP) Program ………………………… 22 Care Coordination Home Telehealth Program …………………………………… 22 Veteran Point of Service Kiosks …………………………………………………. 23 Medical Services CAVHS Emergency Department Procedures ……………………………………. 24 CAVHS Primary Care Clinics …………………………………………………… 24 Assigned Patient Aligned Care Team ……………………………………. 24 Primary Care PACT Appointment Expectation ………………………….. 24 Community-Based Outpatient Clinics (CBOC) ………………………….. 25 Post Deployment Integrated Care Clinic...............………………………. 25 Audiology and Speech Pathology Service ……………………………………….. 26 Eye Care ………………………………………………………………………….. 26 Diagnostic & Therapeutic Imaging Service ……………………………………… 26 Dental Service ……………………………………………………………………. 27 Dental Eligibility …………………………………………………………. 28 Neurology Service ……………………………………………………………….. 28 Chronic Pain Management Program ……………………………………... 29 Physical Medicine & Rehabilitation Service …………………………………….. 29 Women Veterans Health Program ……………………………………………….. 29 Mental Health Service ……………………………………………………………. 30 Inpatient Mental Health …………………………………………………………… 30 Substance Use Disorder Programs ……………………………………………….. 31 Mental Health Outpatient Clinics ………………………………………………… 31 Residential Rehabilitation Treatment Programs ………………………………….. 32 Veterans Industry/Transitional Residence Program ……………………………… 33 Health Care for Homeless Veterans Program …………………………………….. 33 3 Version – May 2014 Psychosocial Rehabilitation Recovery Center ……………………………………. 34 Vocational Rehabilitation ………………………………………………………… 35 Mental Health Evaluation and Consultation Service ……………………………... 35 Psychology Mental Health and Behavioral Programs ……………………………. 35 Occupational Therapy Services …………………………………………………... 36 Recreation Therapy ………………………………………………………………. 36 Kinesiotherapy ……………………………………………………………………. 36 Medicine Service …………………………………………………………………. 36 Surgery Service …………………………………………………………………… 36 Pathology and Laboratory Medicine ……………………………………………… 37 Medical Support Services Patient Advocate ………………………………………………………………….. 38 Chaplain Service ………………………………………………………………….. 38 Community Living Center ………………………………………………………... 39 Nutrition and Food Service ……………………………………………………….. 39 Prosthetic Treatment Center ……………………………………………………… 39 Social Work ………………………………………………………………………. 40 Voluntary Service ………………………………………………………………… 40 Admission, Inpatient & Discharge Information Admission Process ………………………………………………………………... 42 ID Bracelet ……………………………………………………………………….. 42 Visiting a Veteran ………………………………………………………………… 42 Money and Valuables …………………………………………………………….. 43 Check Cashing ……………………………………………………………………. 43 Lodging …………………………………………………………………………… 43 Discharge from the Hospital ……………………………………………………… 44 Facilities & Services at the Medical Centers Parking ……………………………………………………………………………. 46 Information Desks ………………………………………………………………… 46 Veterans Canteen Service ………………………………………………………… 47 Patient Mail ……………………………………………………………………….. 47 4 Version – May 2014 Special Topics Health Insurance Portability and Accountability Act ……………………………. 48 Medical Center Patient Directory ………………………………………………… 48 Informed Consent ………………………………………………………………… 48 Advanced Health Care Planning ……………………………………………..…… 50 Advance Directives ………………………………………………………. 50 Guardianship ……………………………………………………………… 51 Rights and Responsibilities of VA Patients and Residents of Community Living Centers ………………………………………… 53 Rights and Responsibilities of Family Members of VA Patients and Residents of Community Living Centers ……………………………………. 55 Voluntary Research ………………………………………………………………. 58 Research Studies …………………………………………………………. 59 Questions to ask before volunteering for a research study ……………….. 59 What to do if someone asks you to take part in a research study ………… 60 Informed consent when volunteering for a research ……………………… 60 National program numbers …………………………………..…………… 61 Frequently called local numbers ……………………………..…………… 62

5 Version – May 2014Welcome from the DirectorDear Veteran:

Welcome to the Central Arkansas Veterans Healthcare System (CAVHS). I know you have a choice for your health care needs, and I thank you for choosing our health care system. It is our goal to provide you with the best care available and treat each and every one of you like a hero, because that is what you are, heroes in our eyes. We are here for you, providing quality health care and excellent customer service are the cornerstones of our core values.

Those values are Integrity, Commitment, Advocacy, Respect, and Excellence – together they spell “I CARE.” Michael R. Winn That is not just a slogan; it represents the mission of our Medical Center Director team, to care for Veterans.

We are pursuing perfection…in every Veteran visit, with every prescription filled, at every mealtime, every time we talk with a Veteran or their family member. Our goal is to get it right the first time and every time. By setting our goal at the uncompromising level of perfection, we are continuously striving to improve every aspect of our care and services. We will not rest until every Veteran who visits any of our facilities receives the best care possible – every time. We are driven by one thing and one thing only…providing exceptional health care to improve the health and well-being of the Veterans we serve. Along the way, our health care system has been widely recognized for excellence in education, research, and – most importantly – for a tradition of quality and compassionate services to our Veterans. In 2010, CAVHS received the Carey Award and in 2011 and 2012, the Carey Circle of Excellence Award – two of the VA’s highest awards recognizing our constant levels of performance and service to Veterans.

I strongly encourage you to enroll in our Primary Care Clinic (PCC), if you have not already done so. Our PCC staff can take care of your health needs, provide preventative and wellness care, and refer you to a specialist if needed.

We are grateful to all Veterans, their families, and the sacrifices you all have made for our country. It is an honor and a privilege to serve and provide you with the health care you deserve.

Thank you again for choosing CAVHS as your health care provider.

CAVHS, Where Veterans Come First!

Michael R. Winn Medical Center Director

–  –  –

CAVHS FACILITY OVERVIEW

The Central Arkansas Veterans Healthcare System (CAVHS) consists of two inpatient/outpatient campuses located at Little Rock and North Little Rock, Arkansas. CAVHS has eight Community-Based Outpatient Clinics (CBOCs) in Conway, Hot Springs, El Dorado, Mountain Home, Mena, Pine Bluff, Russellville and Searcy, Arkansas. These clinics serve Veterans living in the northern, western, and central counties of Arkansas, as well as border counties in surrounding states. A Veterans Day Treatment Center is located in downtown Little Rock, Home Health Care Service Centers are located in Little Rock and Hot Springs and a Vet Center is located in North Little Rock.

CAVHS is a tertiary care facility classified as a Level 1b on the VA Complexity Model. It is a teaching hospital, providing a full range of patient care services, with state-of-the-art technology.

In addition to education, the System is active in research and emergency preparedness.

Comprehensive health care is provided through primary, tertiary, and long-term care in areas of medicine, surgery, mental health, physical medicine and rehabilitation, neurology, dentistry, ophthalmology, geriatrics and extended care, and women’s health. CAVHS is part of the South Central VA Health Care Network (VISN 16), which includes facilities in Oklahoma, Arkansas, Louisiana, Mississippi, Texas, and Florida.

CAVHS has 280 operating hospital beds on both campuses as well as a 152-bed Community Living Center (CLC) on its North Little Rock campus. CLC services include extended care, rehabilitation, respite, psycho-geriatric care, and general nursing home care. A 119-bed Domiciliary Residential Rehabilitation Treatment Unit provides long-term rehabilitative care on the North Little Rock campus.

ELIGIBILITY & ENROLLMENT AND OTHER BUSINESS MATTERS

Overview Most Veterans must be enrolled to receive VA health care. While some Veterans are not required to enroll due to their special eligibility status, all Veterans – including those who have special eligibility – are encouraged to apply for enrollment. Enrollment helps us track the number of potential Veterans who may seek VA health care services and, thus, is a very important part of our planning efforts. Enrollment in the VA health care system provides Veterans with the knowledge that health care services will be available when and where they are needed during that enrollment period. Enrolled Veterans who are traveling or who spend time away from their primary treatment medical center may obtain care at any VA health care medical center across the country without the worry of having to reapply.



Pages:   || 2 | 3 | 4 | 5 |   ...   | 10 |


Similar works:

«Market Lett (2008) 19:355–365 DOI 10.1007/s11002-008-9058-x Decision making and brand choice by older consumers Catherine Cole & Gilles Laurent & Aimee Drolet & Jane Ebert & Angela Gutchess & Raphaëlle Lambert-Pandraud & Etienne Mullet & Michael I. Norton & Ellen Peters Published online: 13 September 2008 # Springer Science + Business Media, LLC 2008 Abstract Older adults constitute a rapidly growing demographic segment, but stereotypes persist about their consumer behavior. The goal of this...»

«Applying the Four-Eyes Principle to Management Decisions in the Manufacturing Sector: Are Large Family Firms One-Eye Blind? Structured Abstract Purpose: The present paper explores the application of the four-eyes principle (4EP) to management decisions in large family firms in the manufacturing sector, a heretofore neglected area of business and management research. Design/methodology/approach: A theoretical analysis was first conducted of the 4EP in general and its application in family firms...»

«STLtoday.com Printer friendly Ethanol plants come with hidden cost. http://www.stltoday.com/stltoday/emaf.nsf/Popup?ReadForm&db=stlto. PRINTER FRIENDLY [Print] [Close] Ethanol plants come with hidden cost: Water By Bill Lambrecht POST-DISPATCH WASHINGTON BUREAU CHIEF Sunday, Apr. 15 2007 ROGERSVILLE, Mo. — David Pitts doesn't begrudge the farmers and investors who see a new ethanol plant as a way to make some good money. He's just worried he won't have any water to drink when they're through....»

«Automatic Exchange of Information WHAT IT IS, HOW IT WORKS, BENEFITS, WHAT REMAINS TO BE DONE Automatic Exchange of Information WHAT IT IS, HOW IT WORKS, BENEFITS, WHAT REMAINS TO BE DONE ORGANISATION FOR ECONOMIC CO-OPERATION AND DEVELOPMENT The OECD is a unique forum where governments work together to address the economic, social and environmental challenges of globalisation. The OECD is also at the forefront of efforts to understand and to help governments respond to new developments and...»

«Chechnya at War and Beyond The Russian–Chechen wars have had an extraordinarily destructive impact on the communities and on the trajectories of personal lives in the North Caucasus Republic of Chechnya. This book presents in-depth analysis of the Chechen conflicts and their consequences on Chechen society. It discusses the nature of the violence, examines the dramatic changes which have taken place in society, in the economy and in religion, and surveys current developments, including how...»

«Georgia State University ScholarWorks @ Georgia State University Finance Dissertations Department of Finance 1-12-2012 Agency Problems in Target-Date Funds Vallapuzha Sandhya Georgia State University Follow this and additional works at: http://scholarworks.gsu.edu/finance_diss Recommended Citation Sandhya, Vallapuzha, Agency Problems in Target-Date Funds. Dissertation, Georgia State University, 2012. http://scholarworks.gsu.edu/finance_diss/19 This Dissertation is brought to you for free and...»

«INCOMM AUTOMATES PAYMENT SOLUTIONS A Modus21 Case Study Abstract A case study of how Modus21 implemented a commercial Business Process Management Suite for InComm to automate concept-to-cash implementation of client offerings Modus21, LLC http://www.modus21.com August, 2015 To engage in a discussion regarding the material contained within this case study or to get more information, please contact: Daniel Ragan Consultant Business Process Management (BPM) Capability Lead 843-906-2538...»

«Consulting Group Market Commentary August 26, 2015 Navigating Volatility: Staying the Course The Dow Jones Industrial Average Index was down more than 1,000 points last week, marking its first official correction in four years. The selloff continued into the start of this week, as the S&P500 dropped 10% off its recent peak. While a number of factors were at play, we believe the selloff was triggered by a repricing of global growth expectations – not entirely “out of the blue” when...»

«Announcement United States mix in english 100 articles, created at 2016-06-14 00:15 101 Janet Waldo, voice of The Jetsons' teen daughter Judy, dies age 96 The veteran actress's daughter Lucy Lee revealed her mother died on Sunday (1.02/12) Morning. She was diagnosed with an inoperable brain tumour five years ago but was still working at age 80. 2016-06-13 19:04 3KB www.dailymail.co.uk 102 Egyptian investigators say black boxes to emit signal until June 24 CAIRO, June 13 (Reuters) The black...»

«VIJAY G. SUBRAMANIAN EECS Dept., Northwestern University, 2145 Sheridan Rd, Tech L359, Evanston IL 60208-3118 USA. +18474675168(O),+18474914455(F), v-subramanian@northwestern.edu, http://users.eecs.northwestern.edu/~vjsubram EDUCATION Ph.D. Electrical Engineering, University of Illinois at Urbana-Champaign – October 1999. Dissertation: Broadband Fading Channels: Signal Burstiness and Capacity. Master of Science (Engineering) (M.Sc.(Eng)), Electrical Communication Engineering, Indian Institute...»

«13 Vijay K. Bhatia* & Christopher N. Candlin* Analysing Arbitration Laws across Legal Systems Abstract In this paper, the national Indian and Chinese statutes on arbitration are compared with the UNCITRAL Model Law. After a presentation of the GILD-MMC project, focus is especially on textual aspects indicating attitudes towards the relation between the administrative powers and the parties in commercial arbitration. Thus, looking at the features all-inclusiveness, information load, information...»

«Zhuping Liu June 2016 McCombs School of Business Mobile: (860) 336-8705 University of Texas at Austin Fax: (512) 471-1034 2110 Speedway Stop B6700 Zhuping.Liu@mccombs.utexas.edu Austin, Texas 78712-1275 sites.utexas.edu/zhuping-liu/ Education Ph.D., Marketing, 2017 (expected) McCombs School of Business, University of Texas at Austin Dissertation proposal defended in April 2016 Advisors: Vijay Mahajan and Frenkel ter Hofstede M.S., Statistics, 2012 Ph.D. student in Operations and Information...»





 
<<  HOME   |    CONTACTS
2016 www.dissertation.xlibx.info - Dissertations, online materials

Materials of this site are available for review, all rights belong to their respective owners.
If you do not agree with the fact that your material is placed on this site, please, email us, we will within 1-2 business days delete him.