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«WEB ADRESS E-MAIL wingresort – For operational demands info – For Sales & ...»

*Awards of Amara World Hotels

AMARA WING RESORT COMFORT / Kemer - Türkiye

07980 Kemer – Antalya / TÜRKİYE

Atatürk Bul. Yenimahalle No :34

Tel : +90 242 814 69 79

Faks :+90 242 814 42 12

WEB ADRESS

www.amaraworldhotels.com

E-MAIL

wingresort@amaraworldhotels.com – For operational demands

info@amaraworldhotels.com – For Sales & Marketing issues

CATEGORY

5 Star Hotel

SERVICE CONCEPT

Amara Ultra All Inclusive

SEASON

12 months open

OPENING DATE

June 2004

LAST RENOVATION

February 2011 VOLTAGE 220v.

PAYMENT OPTIONS

Visa, Master Card, Maestro, Cash

LOCATION AND AREA

Our Hotel is located on the seafront overlooking the Taurus Mountains and surrounded by pine trees. It covers an area of 30.000 square meters and is 1 km far from downtown Kemer.

DISTANCE TO THE CITY CENTRE

Kemer : 1 km Antalya : 38 km Antalya Airport : 55 km Taxi : at the entrance of the facility ROOMS Room Equipments & Properties All rooms are designed by special architecture and electronic door lock system, fire detectors, minibar, kettle and tea&coffee setup, local and international HD channels, LCD TV, music (on TV channels), cartoon TV channels, bath/WC, direct dial telephone in the room/bathroom, central air conditioning, French bed or twin bed, electronic safe, balcony, table&chair set in the balcony, balcony hanger, hair dryer, make-up table and a mirrow, luggage rack, BURTINI set, bathrobe, bath towels, slippers, bathrobe and slippers for kids, carpet floor, wardrobe, amenities set-up inside the wardrobe, All main building rooms have got side sea view.

Free of charge daily services in rooms:

Electronic safe, baby bed (upon request), change of linens and bedding, turndown service for Amara World Club members or upon request, change of towels on daily basis, daily room cleaning, mini bar (replenishment once per day), tea&coffee set-up refill (once per day).

Total rooms: 312 Total beds: 724 ROOM TYPES Standard Rooms (Main Building, 184 rooms) 184 rooms are located in main building, 26-31 m2 (except balcony). 38 non-smoking rooms, 4 rooms designed for handicapped people, 9 rooms with connection doors. All rooms have a central air conditioning, carpet floor, French or Twin bed options. All standard rooms with direct or side sea view.

Family Suits (Main Building) 6 rooms are located in main building, 42-51 m2 (except balcony). 1 French, 1 Twin bed, 2 bedrooms, door between rooms, central air conditioning, carpet floor covering, wide balcony. All family suit rooms are in the front facade of the main building and located directly on the sea shore.

De Luxe Suit Rooms (Main Building) 2 rooms are located in main building, 42 m 2 (except balcony). 1 French bed, 1 bedroom with an comfortable living room, door between rooms,, central air conditioning, carpet floor covering, wide balcony, living room furnished with ancomfortble sofa group, Plasma TV in the living room, LCD TV on the bedroom. All De Luxe Suit rooms are in the front facade of the main bulding and located directly on the sea shore.

Standard Rooms (Garden) 60 rooms are located in garden landscape, 20-23 m2 (except balcony). 8 non-smoking rooms, split air conditioning, balcony, carpet floor covering, French or Twin bed options, central air conditioning, carpet floor covering. All Standard rooms are located in an enviroment with typical fort his region garden landscape.

Garden Large Rooms (Garden) 18 rooms are located in garden landscape, 32-33 m2 (except balcony). 3 non-smoking rooms, the room is a spacious kind of a standard room with 1 bedroom with French Bed and two sofas, central air conditioning, carpet floor covering. All De-Lux rooms are located in an enviroment with typical for this region garden landscape.

Family Rooms (Garden) 42 rooms are located in garden landscape, 34-39 m2 (except balcony). 5 non-smoking rooms, 1 bedroom with French Bed, living room with 2 sofas, door between rooms, both room with split air conditioning, carpet floor covering. All Family rooms are located in an environment with typical for this region garden landscape.

There are 54 non-smoking rooms in the hotel.

RESTAURANTS & BARS

FOOD OUTLETS

–  –  –

Paid services:

• All bottled alcoholic beverages, all local and imported wines and champagnes, alcoholic premium beverages (10 years old, 12 years old and older VSOP, XO Cognac) • 24 Hour Room Service.

• All imported wines, champagnes and food items except those in the menu are served at extra cost in A la Carte Restaurants.

SPECIAL DAYS & CELEBRATIONS

Free of charge services:

• Special services for honeymoon couples; VIP Welcoming, special decoration in red colors in the room (red bedlining, pillowcases, bathrobes, slippers), bottle of champagne and fruits served in room upon arrival, dinner at A la Carte restaurant at a special- decorated table and surprise cake (for once only), ‘breakfast in bed’ at any day (for once only).





• Special services for Birthdays and Wedding anniversaries; wine service in the room, fruit basket and theme cake, room decoration, greeting card.

Paid services:

• All invitation, banquet and event arrangements are upon request.

• Special-order cakes.

• Special-order flowers.

ENTERTAINMENT & EVENTS

Animation program prepared by Amara Entertainment team features activities throughout the day, professional night shows and live music bands, special party concepts, and also Gala Night special to Amara.

CONCEPT

Free of charge services:

• Daily activities

• Evening animation programs

• Theme parties

• Special Gala Night prepared by Amara Entertainment team

• Pool games

• Live music bands

• Disco

• Backgammon, chess, card games etc.

• The book corner

• Karaoke

• Internet Cafe & Wifi Connection

• Cooking Course (Turkish Cuisene)

• Billards

LEO KIDS CLUB

Free of charge services:

• Mini club (between 4-12 ages)

• Mini disco

• Cinema for kids

• Different themed activity days

• Educational games and activities

• Playground (outdoor)

• Kids pool with special activities equipment

• Baby monitor

• Baby Carriage (organized by bell team)

• Baby food

• Sterilized equipment for baby bottle

Paid services:

• Babysitter (only for 3 year old kids and older, reservation required)

• Painting on t-shirts and sand painting

SPORT ACTIVITIES

Free of charge services:

• Gymnastics

• Yoga

• Water Polo

• Beach volley

• Aerobics

• Water aerobics

• Table Tennis

• Boccia

• Step – Aerobic

• Basketball

• Mini Football

• ZUMBA

• Darts

• GYM-TONIC Fitness center

• Tennis court, racket, balls and court lighting

• Water sports (unmotorized such as pedalo, canoe, license is required for surf)

Paid services:

• Motorized and other kinds of water sports activities

• Catamaran

• Courses (Surf & Catamaran)

• Diving school

• Personal trainer courses with instructors of AMARA SPORTS ACADEMY (swimming, tennis, etc.)

• Lazer show.

SPA & WELLNESS

Free of charge services:

• Turkish bath

• Sauna

• Relax Room

• Steam Room

• Shock showers

• Indoor swimming pool (heated)

• VITAL BAR

• Lockers & changing cabins

• Jacuzzi

Paid services:

• Massage therapies

• Skin and body treatments, special treatments

• Wellness Center

• Hairdresser

• Doctor & medical consultation (upon request) • 24-hour ambulance and hospital service consultation (upon request)

BEACH & SWIMMING POOLS

BEACH

Free of charge services:

Blue Flag certified beach 125 meters long, open only for usage by the hotel guests, wooden platforms for tanning, WC, wood pier. Showers, changing cabins, certificated lifeguard, beach bar service.

At the beach an around the pool umbrellas, sunbeds, mattress and towel dispensing

–  –  –

GENERAL SERVICES

Free of charge services:

• Welcoming service

• Message service

• Bellboy luggage service

• Raincoat and umbrella service

• Parking service

• Car wash service

• Shoe polishing machine

• Daily reservations in the main restaurant for handicapped guests

• Wheelchairs for handicapped guests (escorting person required)

• Arrangements in common areas suitable for handicapped guests

• High quality brands of food and beverage production in all bars and restaurants

• Periodical mattress disinfection policy applied by a company specialist

• Pillow menu in the room

• Mobile phone charging station in the lobby

• Turkish dictionaries hand out at the check-in (4 languages)

• Hall for bridge players, table and equipment’s

• Luggage scale

• Good Bye package for check out guest (2 bottle of water-0,5 lt-, fresh towel)

Paid services:

• Telephone, Fax

• Laundry (dry cleaning, washing, ironing, tailor services)

• Shopping center (shops)

• Technical equipment

• Transfer

• Car rent

• Photographing

Shopping center:

• Jewelry

• Leather Shop

• Boutique

• Photo

• Market

• Handbag Shop

IMPORTANT INFORMATION

• ISO 9001 Quality Management System

• ISO 10002 Quality Management System for Customer Satisfaction

• ISO 14001 Environmental Management System

• ISO 18001 Occupational Health & Safety System.

• ISO 22000 Food Safety Management System

• Official certified high quality brands of food and beverage production in all bars and restaurants

• Guests with food allergies should inform Guest Relations department about the case upon arrival.

Otherwise, hotel management is not responsible for any food allergy cases

• According to the law dated 19.05.2008 smoking is prohibited in public areas

• Pets are not allowed

• Check-in time starts from 14:00 and check-out time is at 12:00

• Dress code policy can be applied in some restaurants and bars

• Central air-conditioning system has automatic regulation function related to weather conditons

• Guests under the age of 18 are not served alcoholic beverages and tabacco products

• Preparatory works at the beginning and at the end of summer season can be postponed related to the weather conditions

• Pier and beach are planned to be opened for guests’ use on April 1 (The operation will begin on May 1)

• Indoor pool heating system period is November 1 – May 15

• Outdoor Sea Water Heated pool period is November 1 – May 15

• Hotel management has a right to change operating hours of all outlets and facilties, and activities (listed in factsheet) without prior notice due to seasonal and weather conditions.

• Operating hours of restaurants and bars can be changed by hotel management related to weather conditions and reservation requests

• Hotel management has a right to change information and facts that take place in factsheet if necessary.

• The latest updated version of factsheets are always publishing on the web page of AMARA WORLD



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